Is Cold Calling Effective for Real Estate Agents?
Does cold calling work in real estate? Over many years practicing cold calling for the real estate business has had its share of good and bad experiences. But cold calling is one of the most underrated real estate lead generation, no matter what. New real estate agents may have hesitations due to the uncertainty of reactions they may receive from the other line. However, focusing on the negative aspects takes out the opportunity for you to grow and excel in your chosen real estate agent career.
Although many realtors think that cold calls are no longer applicable in modern times, but undeniably, they can still work. There are many right and wrong ways to real estate cold calling, and we will figure them out.
The practice could be time-consuming given that average of 60 cold calls per working day. The contact information like phone numbers is usually collected by sales and marketing professionals from public records and thorough research. Agents can also purchase the contact lists for cold calling.
When in doubt, make that call, and it can get you enough leads in your pipeline. Fear can hold you back in using this traditional marketing strategy. We all know that it can be intimidating to make many phone calls to many strangers, not knowing their response. But in that way, it allows you to capture new leads and convert them into clients. A successful cold call is to make a smooth transition from an interruption to gaining the full attention of real estate prospects.
Every real estate company has a business plan, and prospecting has become a part of a real estate agent's routine. According to the Keller Center Research Report, 50 participating agents made 6,264 phone calls, and resulted with 28% were answered, 55% were unanswered, and 17% were non-working phone numbers. In general, cold calling leads to a set of qualified appointments with your prospects.
What are the Essential Components of Cold Calling?
Have an Objective
You must set a goal of how you want the cold call to transpire. Setting a goal will direct you to handle the conversation and divert it to the desired outcome, such as setting an appointment to meet up with a prospect or securing a listing. It will also help you decide to stick to a script or improvise along the way. It allows you to get to your point without rushing the person you are talking to.
Be Optimistic
We have to admit that cold calling can be challenging to stay optimistic because of the rejections you received from previous phone calls. Sure, it can be draining at some point, but the customer, on the other hand, does not have to feel that they are wasting their time talking to you. No real estate agent can prosper without patience, determination, and perseverance in the real estate industry. Keep an enthusiastic, friendly tone that potential clients would want to work with you.
Ask Questions
Start with questions that you know they can answer. It does not matter whether it requires a short answer or not. You have the ability to facilitate the conversation when you ask really good questions and keep them interested. They would eventually open up. Find out their motivation so you can motivate them. Most people do not know what they want, so asking the right questions will help them reflect that they might need your services.
Give Empathy
A cold call does not have to be cold after all. People like to complain, allowing them to express their thoughts on pain points. So, it would be best to have empathy and share some instances from your experience that are relatable. Show them that you understand their pain points and dislikes. Most agents sound like robots, and they become insensitive, which is the ingredient for unsuccessful cold calls.
Offer Solution
When they have concerns that they shared with you, you can offer a solution to their problem. Give them a safe place to learn instead of just pushing them. When you focus on educating and helping them, they appreciate it and remember how you make them feel like you completely understand their concerns. Build relationships
Real Estate Cold Calling Scripts
Most salespeople have scripts ready when they start calling those phone numbers. It is part of the planning phase that boosts your confidence with preparation. Cold calling scripts help you communicate clearly and help you make that connection.
5 Tips for Using Cold Calling Scripts in Real Estate
Practice
"Practice makes perfect," as they say, and it definitely works. No one wants to sound unnatural with a trembling voice or evidently sound like you are reading from one page to another. So, it is ideal for spending at least 20 to 30 minutes daily practicing your script or having some role play in front of the mirror.
Be Flexible
For real estate agents to achieve successful cold calling, you must be flexible in modifying to make it personal to address the client's needs. Depending on how it goes, you can make some adjustments since you cannot predict how homeowners or homebuyers respond to your call. The chances are that you have a better success rate when you are willing to personalize the cold calling scripts if necessary.
Be Confident
It takes some time to get used to cold calling, but you must be confident in what you are doing. You have to be genuine that you want to help the person you are talking to and not just focus on making a sale. Remember to stay consistent, as it can boost your confidence and help you be comfortable on calls.
Find a point of connection
The person receiving the call might feel uncomfortable until you find a commonality with the leads. With empathy, you can also talk about what they like in a house and why you like them too.
Keep Track
It would be best to keep track of your cold call information. Whether using a spreadsheet or a program, you can create your own format or use available templates. It usually has the person's name, address, phone number, number of calls, contacts made, and follow-up schedule.
There are many types of real estate cold calling scripts such as neighborhood expert, FSBO, expired listings, and many more. There are many ways to establish an effective method and use reliable programs to their advantage that help real estate brokers, real estate agents, and teams in growing and managing their business, for example, Ylopo. Meeting and helping people who are home buyers and home sellers is the primary purpose of using cold calling and other techniques in the real estate industry. Realtors aim to meet people by using cold calling in real estate to generate new leads where they can meet home buyers or home sellers and possibly schedule meetings with interested clients. The idea of the call is simple and direct, not necessarily generating new sales immediately but ensuring the quality of the call rather than quantity.
Check out the Scripting Standpoint video for a complete guide on ideas on how to talk to a prospect with examples and the appropriate response.